Have you ever had a bad experience when shopping online?
One of the most common reasons why people don’t like online auctions is because they fear getting ripped off. Understandably so! There are many horror stories out there. For instance, a seller sends a valuable item to a buyer, only to be told by the buyer that they never received the item and that they want a refund. Or a buyer ends up with an empty box instead of the video game console they supposedly purchased. Why would someone want to take a chance in an online auction when they hear stories like those?
When we started GTA Guns, we knew that we would need to take some extra steps to ensure that our buyers and sellers walked away from our firearms auctions with a positive experience and with guarantees that they would be protected if anything was to go wrong. That’s why we put some unparalleled buyer and seller guarantees into place.
Here are the guarantees you can expect with GTA Guns:
Sellers’ Guarantees
Something that surprises many sellers about GTA Guns is just how hands-off the entire auction process is for them. In fact, 90% of the work is our responsibility!
Here’s all you need to do as a seller: drop your firearms off at our brick-and-mortar location. After that, it’s all on us! We put the firearms through our proprietary GUNCHECK™ and CYCLECHECK™ verification services to determine their exact condition. We then take high-resolution photos both inside and out to post on the item’s auction listing so buyers can see precisely what they’re bidding on. After the sale, we’re the ones who send the firearm to the winner, and we’re also responsible for everything that happens after.
What are your responsibilities as a seller? All you need to do is wait for the proceeds of the sale to be deposited into your account. That’s it! When we sell your firearm, you get the money, and that’s the end of the auction for you—no worries about the buyer claiming that they got ripped off or that they never received the firearm, or that the item was broken. Once the sale is complete, your part is completely finished. That’s our guarantee to you!
Buyers’ Guarantees
Here is where things get a little more complicated—for us, not you!
Since we’re the ones who put the firearms through GUNCHECK™ and CYCLECHECK™, the condition of the guns upon delivery is entirely our responsibility. If they arrive on your doorstep damaged, you want to be sure that you’re covered. So, here are our unparalleled buyer guarantees:
- If you receive your firearm and it’s damaged in any way, you can send it back to us—we’ll pay to ship both ways—and we’ll have our professional gunsmith repair it, free of charge (30-day max).
- If you receive your firearm and it’s not what you expected or wanted, send it back to us, and we’ll relist it in our next auction for no sellers’ fees (30-day max, +$3,000 hammer price).
Everything we do is with these two guarantees in mind. Over the years, we have built a relationship of trust with our buyers. That’s why collectors from across North America are confident in bidding in GTA Guns auctions. They know they can trust us to deliver what it says in an item’s auction listing. And if what the buyer receives doesn’t match that description exactly, we’ll do whatever we can to make things right with them.
At GTA Guns, we do things a little differently than many other online auction sites. Most of them only act as a middleman. You post your item on their platform and potential buyers bid on it. The platform takes their cut, but that’s the extent of what they do. Shipping the item and handling any post-sale complications is YOUR responsibility.
That isn’t how we handle things here at GTA Guns. You can rest assured that we are the ones who handle all of the details of the sale, delivery, and post-sale complications. That’s the advantage of buying and selling your firearms through us rather than online forums or gun stores. We’ll do whatever we can to ensure that both buyers and sellers are 100% satisfied with the sale, and that’s a guarantee!
If you want to learn more about our online firearm auctions or any other services, please feel free to contact us today!